I had deleted my account, saves and reinstalled the game from my xbox as well as clearing the blu ray cache. What did I do? I can't get the game hub stats to update I've followed almost all the steps multiple times over multiple days but no luck. Followed this solution about a week before I popped it.
Now your service record, check to see that you have won at least once on all three maps storm, arc, spec 7 for both firefight and regular warzone.